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Smiths Medical wanted to deliver Service excellence to customers and build a lean, collaborative flexible enterprise based on best practices as part of a transformation and globalization program. The challenge was to cut operating costs through integration and automation and build scalable foundation for growth and acquisition. Smiths Medical replaced 40 disparate IT systems used globally with a single global instance of Oracle Database and Oracle E-Business Suite applications, implemented as a phased, multiyear project and rolled out to 95% of employees within four years.
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