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Sears Canada partners with about 3,000 suppliers to makes sure all of its sales channels - stores, catalogue and online - are fully stocked with the right mix of products that consumers want at the right price. For Sears Canada, improving agility in the supply chain has meant addressing both business and IT challenges. From the IT side, it needed to streamline development and integration to enable it to exchange data with its suppliers more efficiently and expeditiously. For this they chose IBM. The SOA initiative offered a framework both on the conceptual and on the technical level that could help overcome issues related to the integration of internal and external business systems. Sears Canada was able to achieve its SOA goal of establishing an expandable foundation.
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