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Leading Israeli telecommunications provider Bezeq - The Israel Telecommunication Corp. Limited could no longer accept the limitations of its legacy-based business model. Bezeq turned to SAP - they introduce a reusable set of Web services enabled by Service-Oriented Architecture (SOA) and the SAP NetWeaver technology platform. By adopting SOA, Bezeq was able to dramatically improve processes surrounding service. Bezeq now has the tools in place to assure that its technicians are making the most out of their time and that all equipment and supplies are optimally managed and allocated.
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