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Faced with increasing demands from both the market and its parent company to quickly launch new and innovative services, SOCRAM needed an agile and responsive information system that would help speed product development and delivery timelines. IBM Global Business Services helped SOCRAM develop and adopt a three-pronged IT strategy that included implementing partner shared services based on a standard SOA solution, a workflow system to support activity growth and improved application integration. The solution enables the company to get new products to its systems faster and more cost effectively. Increased integration and workflow monitoring also allows better product-development tracking and optimized dealer network transactions.
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