Enterprise Software

Software Consultancy Helps London Borough Improve Citizen Service

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Executive Summary

Asidua delivers world-class integration, software, and consultancy services to government and corporate clients worldwide. The Microsoft Gold Certified Partner specializes in Application and Data Integration (ADI), and focuses on helping clients improve both their business bottom line and their service to customers. Asidua was hired by the London Borough of Harrow to design and implement a solution to improve the borough's internal business processes and its service to citizens. The Asidua solution was built on a suite of Microsoft technologies, including Microsoft Dynamics CRM, and it has helped the borough increase employee productivity, improve the quality of customer service provided to Harrow residents, and ensure consistency of records across multiple borough offices.

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