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Amdocs, a global provider of customer experience systems, wanted to help its IT teams work more efficiently. Project management was particularly challenging because teams worked in multiple locations and used different software development models. To improve workflow, Amdocs is standardizing its application life-cycle management processes with Microsoft Project Server 2010. It is also integrating the solution with Microsoft Visual Studio Team System 2008 Team Foundation Server and Exchange Server 2007. IT administrators benefit from deployment that is more than 50 percent faster, and Amdocs expects to cut costs by streamlining project management. Employees have Web-based access from almost any location and work more easily with a familiar interface.
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