Software

Solution Boosts Field Services Work With Rich Data Access, Both Online and Offline

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Executive Summary

RemoteX Technologies, based in Stockholm, Sweden, is a solution provider that specializes in software and hardware for field service workers in a variety of industries. Supplying field service workers with the rich information they need to do their jobs - and with easy access to online information - is always a challenge, due to the fact that field work often occurs in places without wireless connectivity. RemoteX solved this challenge by taking a software-plus-services approach that incorporates Microsoft technologies when building its new suite of software called RemoteX Applications. With the software, field service workers have access to both Web-based and client computer - based information that can be used for accessing and entering customer data, parts lists, invoices, and more.

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