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Schouw Informatisering, a Dutch provider of vertical software solutions that integrate with Microsoft Dynamics NAV, sought ways to improve customer satisfaction, grow its business, and achieve a sustainable competitive advantage. Market research helped the company streamline implementations of its vertical solutions and develop a structured, consistent approach to establishing partner relationships, training and empowering partners, and taking vertical solutions to customers in other countries. Today, with a growing network of channel partners, the company produces ever-increasing revenue and serves vertical customers across Europe with fast, dependable implementations.
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