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The railroad industry, being one of the oldest industries, has not been very progressive in terms of its IT usage. The client wanted to move from this approach to a more process-oriented model. It was looking at leveraging outsourcing to manage costs and IT deployment in a more effective and efficient manner. But the organization's lack of experience in outsourcing and more so in dealing with an offshore outsourcing vendor was delaying it from taking the plunge. The client set out to look for an offshore IT vendor capable of delivering high quality software solutions. Infosys was selected because of its exposure to the industry, proven delivery track record in other industries and the process capability maturity.
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