Download Now Free registration required
Vancouver Coastal Health (VCH), one of British Columbia's six regional health authorities, was formed in 2001 by consolidating some 50 different healthcare systems in British Columbia. Vancouver Coastal Health wanted improved ability to process support requests efficiently and cost-effectively. VCH consolidated disparate support organizations under a single, standardized, ITIL-based help desk tool.
- Format: PDF
- Size: 0 KB