Date Added: Dec 2009
Once Star Refrigeration had implemented the IFS Applications, Star Refrigeration witnessed that it was able to gain easy access to accurate management information. There was a clear Return on Investment (RoI) with the IFS Applications and it got easier to keep track of the costs being incurred. Today, the company can manage more proactively and anticipate problems well in time. These IFS Applications also assist Star Refrigeration in helping their customers to cut costs. Star Refrigeration was founded in 1970 and it is a leading supplier of industrial refrigeration equipment. The primary challenge for this company was to ensure that all costs are captured against the customer contracts. This was done with accuracy and in time to make the ROI more effective. For the refrigeration equipment provider, maintenance contracts got complicated due to unscheduled requirements. Therefore, branch managers had to beable to substantiate any changes done to the client. For all these requirements, IFS turned out to be a functional fit that was able to provide flexibility without any majoe need for customization. The company wanted a generic package that offered flexibility and allowed the company to improve customer services. All modules provided with the application proved useful as new maintenance contracts came up for review and renewal. The operations team was able to prepare a detailed analysis on maintenance costs so that customers know where they can cut costs.