Success of an e-Governance Initiative in Africa

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Executive Summary

The customer, a federal government in Africa, wanted to set up a portal for online governance. The vision of the government is on effective and efficient delivery of services 24x7 to the business community and the public at large, electronically. This challenge also involved redefining the work-processes and nature of relationship across various government ministries and departments, providing departmental users with various tools and workflows that will streamline existing internal processes and increase ease and efficiencies in daily operations. Mahindra Satyam's role involved developing a portal for the federal government and deploying a content management system for migrating the content from the existing platform to the dynamic Vignette VAP 7.0 platform.

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