SunGard Availability Services Case Study: Eagle Bank

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Executive Summary

When Eagle Bank opened its doors on May 11,1889, its guiding principle was commitment to the community. Over the course of the past 112 years, Eagle Bank has turned this commitment into tradition by selling defense bonds to help raise funds for World War II to offering special programs for first-time homebuyers. When Chesbrough upgraded Eagle Bank's entire IT infrastructure to meet the bank's increasingly sophisticated technology and customer service needs, she realized she needed a business continuity and resumption plan that could expand with the bank's growing and evolving business. Chesbrough recognized the importance of having a succinct and easily updatable plan for more than 100 in-house software applications and all of Eagle Bank's business units.

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