Unified Comms

Swedish City Updates Communications Solution and Saves $750,000 Annually

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Executive Summary

The city of Vaxjo, Sweden was maintaining a complex communications environment. Each of its departments had a different solution, which did not foster collaboration among employees and was expensive to maintain. The city launched its One IT program to provide one centralized service for employees that includes communications, collaboration, intranet, and networking. It deployed a Microsoft communications and collaboration solution including Microsoft Exchange Server 2010 for email and Microsoft SharePoint Server 2010 for its Intranet, document management, and collaboration sites. Most recently, it deployed Microsoft Lync Server 2010 to provide a single communications solution including instant messaging, presence, conferencing, and voice. With Lync Server, Vaxjo will reduce costs by more than 5 million SEK (U.S.$750,000) and improve employee productivity by 10 percent.

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