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Tasmanian Perpetual Trustees Works With IBM Premier Business Partner ISW to Improve Collaboration and Customer Service

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Executive Summary

Tasmanian Perpetual Trustees Limited (TPTL) is a major Tasmanian based provider of financial products and trustee services. In 2007, the company identified the need for more collaborative business applications to automate business processes. TPTL felt that the existing communications platform of Outlook and Exchange did not easily extend itself to meet these requirements. TPTL chose to work with IBM Premier Business Partner ISW to design, develop, and implement a suite of business process and workflow applications. Based on ISW's Workflow-Xpress Framework, the solution is built on IBM's Lotus Notes and Domino Version 8. After assessing the alternatives TPTL determined that IBM Lotus Notes and Domino provided the greatest ROI for TPTL's needs.

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