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NetIQ wanted to provide its sales force with up-to-date product and strategic information, but the company's intranet was difficult to use. Many of the approximately 2,000 employees stored critical information in shared folders, making it necessary for others to check multiple sources for relevant documents. To improve information access, NetIQ moved to an intranet solution that takes advantage of the enterprise search capabilities of Microsoft Office SharePoint Server 2007. Sales people now have a single, searchable source for timely, accurate information, which has increased their productivity and responsiveness to customers. NetIQ now develops new features more quickly than with the previous intranet, making the new solution more cost-effective and a better return on investment.
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