Mobility

Telecom Firm Reduces Costs and Eases Administration With Communications Solution

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Executive Summary

Bouygues Telecom, part of the Bouygues Group, is a mobile phone and Internet service provider. Headquartered in Paris, France, the company employs 9,000 workers and provides service for 10.721 million mobile customers. In 2009, the company deployed a Microsoft communications solution to provide presence, instant messaging, conferencing, and enterprise voice capabilities to boost productivity and help employees improve collaboration. More recently, the company decided to upgrade its communications solution by deploying Microsoft Lync Server 2010. Bouygues Telecom found that Lync Server 2010 could help it to retire its previous voice system, reduce its environmental impact, and simplify administration. In addition, employees would continue to boost their productivity and save valuable time.

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