Enterprise Software

Telecommunications Company Grows Revenues and Profitability With IBM Solution for Service Desk and Asset Management

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Executive Summary

Deregulation has resulted in more competition, and competing technologies which had the company needing to diversify its portfolio into areas where it can generate growth and has a sustainable competitive advantage. The company purchased an Enterprise Asset Management Solution consisting of: IBM Maximo Asset Management, IBM Maximo Change Manager, IBM Maximo Contract and Procurement Manager, IBM Maximo Enterprise Adapter for SAP, IBM Maximo SLA Manager, IBM Tivoli Service Request Manager, and IBM Tivoli Asset Management for IT.

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