Networking

Telecommunications Firm Creates Reports 30 Percent Faster With Co-Authoring Solution

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Executive Summary

Global Crossing provides IP-based telecommunications services to customers in more than 70 countries. With 5,000 employees around the globe, communication and collaboration are critical components of the company's ability to serve its customers. Global Crossing had already implemented a unified communications and office productivity solution from Microsoft, and in early 2010, it upgraded to Microsoft Office 2010 and Microsoft SharePoint Server 2010 to take advantage of co-authoring, offline access to server documents, and e-mail management capabilities. The company expects to improve productivity while shortening the cycle time of assembling request for proposals, contracts, and executive reports by up to 30 percent. Now employees can devote more time to their customers.

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