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Operating in an intensely competitive market, Telekom Austria is continually looking for ways to increase internal efficiency and reduce overheads. Existing paper-based procurement processes wasted staff time, and long lead-times from order to delivery inhibited the reduction of stocks. Telekom Austria consulted IBM Global Business Services, who recommended the addition of SAP Enterprise Buyer to the company's existing SAP software environment. IBM Global Business Services provided an end-to-end service, from planning through to implementation, training and support.
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