Education

Tennessee School System Implements Unified Communications Solution to Reduce Costs

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Executive Summary

Located in southwestern Tennessee, the Jackson-Madison School System serves 13,000 elementary, middle school, and high school students. Education and safety are both priorities for the school system, and so is providing the latest technology to help its 2,200 teachers and administrative staff communicate effectively and be more productive at their jobs. It wanted to implement a more centralized system not only to help it reduce costs, but also to open up the lines of communication across the school district. In 2008, Microsoft Gold Partner Enabling Technologies and Jackson-Madison deployed a Microsoft Unified Communications solution to provide capabilities including centralized voice over IP, instant messaging, presence, desktop sharing, and voice mail. With this solution, the school system is laying the groundwork for more advanced education and communication options.

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