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Johnstons of Elgin, which makes cashmere and other fine textiles in northern Scotland, was receiving up to 1 million unwanted e-mail messages a day. The spam clogged data lines, crashed server computers, overwhelmed numerous internal solutions, and diminished employee productivity. Efforts to stem the spam were ineffective, and some proposals were prohibitively expensive. Finally, Johnstons worked with Microsoft Gold Certified Partner Adventi Group to implement Microsoft Forefront Online Security for Exchange, which routes incoming e-mail messages to the Microsoft global data center network for filtering. The solution, which required no capital expenditure or long-term commitment, virtually eliminated spam instantly. With more reliable incoming and outgoing mail, Johnstons saved three to five hours per week of IT administrative time, and restored employees' faith in the IT department.
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