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The Dutch National Ombudsman wanted to improve desktop security for all employees and data related to the handling of complaints and increase the ease of use for frequently used applications, like the agency's dossier registration system, by eliminating the need for users to log in for each application. The challenge was to facilitate compliance with strict rules and regulations relating to authentication and reduce costs by minimizing the number of password-related queries to the help desk. The Dutch National Ombudsman implemented Oracle Enterprise Single Sign-On Suite and fingerprint recognition in collaboration with Oracle Partner The Authentication Company, enabling 140 users to securely login to their Windows systems.
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