The Fashion Institute of Design & Merchandising Stays Ahead of Trends With IBM System I IP Telephony

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Executive Summary

Fashion Institute of Design & Merchandising (FIDM) wanted to transform how students, staff and alumni communicate with the college; lower costs and improve services through a much greater use of self-service; integrate voice into Web portals for richer interactions. With the IBM System i platform, the college can select the best software solution available, independent of the required operating system, to take advantage of the reliability, scalability and performance provided by System i, including highly interactive student and staff Web portals as well as unified messaging capabilities through the System i IP Telephony solution from 3Com.

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