The Journey To High Performance - Transforming Accenture's IT Services

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Executive Summary

Like many of the clients it serves, Accenture's internal Information Technology (IT) function supports a large, global workforce, with all the challenges that task entails. Enabling more than 133,000 people in 48 countries to work anytime, anywhere, is no easy feat. Accenture requires a vast array of productivity, collaboration and support technologies to help the company achieve high performance. That challenge puts IT at the heart of delivering innovative business processes and superior knowledge worker productivity. The important role IT plays in driving business success is supported by Accenture's ongoing research into the characteristics of high performance businesses. These research results reveal that top companies treat IT as a strategic asset.

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