The Nord Center Case Study

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Executive Summary

The Nord Center operates a 24/7 hotline for rape, suicide, mental health and other crisis situations, answering over 18,000 calls each year. The Nord Center Emergency Stabilization Services (ESSs) hotline staffs have too many passwords to remember and manage securely in a fast-paced, crisis service environment. DigitalPersona Pro Kiosk software and the U.are.U Fingerprint Readers have been deployed on all ESS systems and implemented as the authentication delivery system for digitally signed documents. The Nord Center turned to DigitalPersona for a solution that would provide: fast, secure access to patient.

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