IT Employment

Tinker Federal Credit Union Increases Member Satisfaction With Intelligent Workload Automation

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Executive Summary

With an IBM Service Management Solution, Tinker Federal Credit Union has reduced costs by up to $225,000 annually, extended branch hours and increased energy efficiency - all critical in optimizing operations and increasing member satisfaction. Tinker Federal Credit Union wanted efficient way to manage transactions across its core processing system. Tinker Federal Credit Union selected an IBM Service Management solution over Symitar job scheduling software to address its organizational challenges and improve operational efficiency.

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