Business Intelligence

TNT Post Italia: Postal Company Delivers Self-Service BI and Increases Its Competitiveness and Efficiency

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Executive Summary

TNT Post Italia uses the Microsoft platform to process and track more than 2 million envelopes every day. TNT Post decided to implement a new BI solution that could improve insight and facilitate growth. It also wanted to be the first Italian postal company to give clients self-service BI. TNT Post Italia needed to enhance and accelerate customers' and employees' insight into envelope deliveries. To address this challenge, TNT Post worked with partner SolidQ to deploy a data warehouse and BI solution with the Microsoft platform. By doing so, it became the first Italian postal company to offer clients self-service BI, which has helped TNT Post to boost its competitiveness, efficiency, and agility.

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