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Turkish Bank Increases Efficiency and Reduces Costs by Upgrading Communications Solution

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Executive Summary

Yapi Kredi, the first national private bank of Turkey, is a leader in setting standards for the Turkish banking sector through the introduction of new products and services. To help employees communicate and collaborate, the bank had deployed a Microsoft communications solution to provide presence, instant messaging, conferencing, and enterprise voice capabilities. In November 2010, Yapi Kredi extended those capabilities by deploying Microsoft Lync Server 2010. The bank wanted to take advantage of a more flexible architecture that will enable it to expand enterprise voice, provide redundancy in case of network failure or disaster, and help to increase employee efficiency.

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