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To modernise Britannia Building Society's information management while increasing availability of images and documents To create a comprehensive Enterprise Content Management (ECM) platform and corporate workflow, integrated with back-office and front-office infrastructures. Britannia now runs IBM FileNet P8 Image Services on a Sun Solaris platform at its customer support centre in Staffordshire. The infrastructure includes three Sun Fire V480 Optical Storage and Retrieval (OSAR) servers and three workflow servers. In all there are 1,100 users, who access the system using a standard web browser.
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