Project Management

U.S.-Based Insurer Reduces Downtime, Costs While Improving Productivity

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Executive Summary

As the company's IT infrastructure grew, it became difficult for staff to maintain and manage these scripts. Manual processes consumed nearly 15 percent of one team member's time and left the organization vulnerable to system downtime. The company provides a full range of investment products as well as life insurance, group and employee benefits, automobile and homeowners' insurance, and business insurance.

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