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United States Postal Service: Managed Mobility

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Executive Summary

With a large mobile environment of nearly 30,000 wireless devices, USPS was struggling to maintain control and visibility of their mobile ecosystem in addition to having difficulty supporting their mobile end-users. Other pain points included:

  • Decentralized management of devices across thousands of locations
  • A very limited inventory with little visibility to who had what device
  • Lack of visibility into plans, total spend and mobile usage

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