University Cuts IT Support Requests by More Than 66 Per Cent With Antivirus Solution

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Executive Summary

Aga Khan University (AKU) is a private, autonomous university that promotes human welfare through research, teaching, and community service. The organization wanted to reduce the workload of the IT department and strengthen security by implementing a multi-layered security solution. With Microsoft Forefront Security Suite, AKU has cut calls to its IT help desk by 66 per cent and improved its protection against viruses.

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