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Students at the University of Tennessee wanted their university website to operate with the convenience of a social networking site, which would bring information and applications directly to them in one place. The university's systems didn't operate that way - but university officials set out to make it happen. They used Microsoft technologies to aggregate information and applications from back-end systems into a one-stop portal, and to give students, faculty, and staff single sign-on access to it all. The result has won rave reviews from students, who now can perform integrated actions ranging from settling accounts to registering for classes, all without leaving the portal. The streamlined process, in turn, contributes to a broader university effort to increase graduation rates.
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