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University Provides More Comprehensive Voice Service With Communications Upgrade

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Executive Summary

Marquette University is the largest private college in the state of Wisconsin. Founded in 1881, the nationally ranked university provides education for 11,500 undergraduate and graduate students. In 2006, the university embarked on a plan to replace its aging telephony system and provide a more comprehensive communications solution for faculty, staff, and students. After piloting a voice over IP solution from Cisco, the university ultimately settled on a communications solution from Microsoft. In November 2010, Marquette deployed Microsoft Lync Server 2010 to upgrade its enterprise voice service and to provide enhanced presence, instant messaging, and conferencing capabilities. With its Microsoft solution in place, the university has substantially reduced telephony costs and created programs and applications that help it offer better service to students.

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