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For many businesses, working smarter is a journey that begins by taking the time to evaluate business drivers and understand how they define the core business products and services. What has made one successful in the past, and how will their business need to evolve in the future? How can one redefine the way people - both internal and external to their business - are able to work together to foster a collaborative environment and improve quality and productivity. The case studies in this DeepView share some common themes around the need to work smarter by being agile, connected and collaborative. These organizations evaluated established business processes and identified opportunities to improve operational effectiveness, reduce costs and increase business agility.
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