Networking

Case Study of Virginia Farm Bureau Reducing Compliance Costs by 50 Percent with CA Nimsoft Service Desk

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Executive Summary

Learn how the Virgina Farm Bureau, the largest farmers’ advocacy group in Virginia, tackled the challenge of maintaining customer service levels across their 150,000 members with automated, configurable and user-friendly functionality that eliminated the cost and complexity of traditional code-based Service Desk tools.

Find out how to:
• Reduce compliance costs by 50%
• Improve productivity with faster problem resolution
• Reduce time and cost of system management and update
• Enhance service quality through improved reporting and processes

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