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Visiting Nurse Service of New York Relies on Avaya IP Telephony to Support Health Care for Over 100,000 Patients Yearly

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Executive Summary

New York, New York - Visiting Nurse Service of New York (VNSNY) is the largest not-for-profit home health care agency in the United States. The organization has relied on Avaya IP telecommunications since 2002 to support their ongoing initiatives to improve client services and operational efficiencies. One of the latest innovations is the use of Avaya Voice Portal for self-service visit verification by clinical staff. VNSNY's Avaya solutions are supported by an Avaya Authorized BusinessPartner and the Avaya Global Services team.

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