Data Management

Volkswagen Taps Infosys~ Business Rules Expertise To Modernize Its Legacy Order Management Operations

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Executive Summary

Volkswagen Group of America (VWG0A) started an initiative of optimizing the Order Management and Distribution (OMD) business architecture to support its specific business performance targets. Infosys partnered with VWGoA on this journey to help them create a comprehensive 360-degree view of the existing business. The program was severely challenged due to unavailability of structured documents that brought out the relationship between the underlying transactional business rules embedded within the system applications and the processes and policies that were driving the business. Infosys helped in mapping the business processes with rules around the legacy OMD systems that had been developed over a 25 year period. Availability of a single and unified view of business rules helped Business and IT teams to drive optimization and improve speed to market.

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