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SME Customer Service, Inc. (SMECS) is an Oklahoma-based small business that offers debt and judgment collection services for large and small businesses individuals. The company wanted to accurately retrieve data on past due accounts from clients website and transfer to/update Excel spreadsheet for collections agency. The company deployed Automation Anywhere which runs different batch files of varying length-from minutes to hours-daily and weekly to capture up-to-date information about past due accounts.
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