Web Meetings Allow Firm to Establish Global Business Model
Statseeker develops, markets, and distributes highly scalable network infrastructure monitoring software that is designed to operate within large, complex networks. Their challenge is to expand business globally without establishing international offices, establish business model to sell directly to customers online and significantly reduce the need for face-to-face meetings. They chose Cisco to overcome these challenges. They implemented Cisco WebEx technology. Easy-to-use application allows staff and customers to quickly adapt to new technology, single, flexible platform can be used to manage entire sales, application-sharing features enable highly interactive product demonstrations. The results of deploying Cisco were successfully expanded into 22 new countries, reduced need for face-to-face meetings by 90 percent and enabled small team to provide service and support to worldwide customers.