Enterprise 2.0

Web Retailer Handles 1,000 Percent Order Volume Spikes With Powerful ERP Solution

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Executive Summary

In the crowded world of e-commerce, Woot provides a highly differentiated online-shopping experience by offering rock-bottom prices on a single item each day. Steadily rising traffic to its main Web sites led executives to evaluate the scalability of its Sage Pro enterprise resource planning system. Because the Sage system lacked the ability to individually process large numbers of transactions, the company batched thousands of customer purchases as a single sales order, hindering efficient fulfilment and delivery. With help from Microsoft Gold Certified Partner SimCrest, Woot implemented Microsoft Dynamics NAV. The company uses the solution to automate business processes and access powerful analysis and reporting tools. Now, Woot benefits from faster order processing, increased visibility into transaction data, and a system that supports rapid growth.

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