Business Intelligence

Website Development for Retail Estate for a Market Leader in Travel and Tours Coordination

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Executive Summary

The customer provides its end customers with holidays from a single source - from bookings in a travel agency, flights, accommodation in the Group's own hotels and customer-care provided by the Group's own tour guides. The customer and its end-customers required a Web selling application (commonly known as Web in Shops) for the Retail Estate for a market leader in Travel and Tours Coordination. Sonata delivered unmatched benefits to the customer with a world-class engineering team to help in the product development. The Sonata team enhanced the existing Web platform supporting multiple brands/ applications across various channels, i.e. shop, call center and customers.

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