Enterprise Software

WHPacific Will Enhance Customer Relationships With Faster Decision-Making Capabilities

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Executive Summary

WHPacific particularly wanted to integrate human resources information with CRM and project management because proposal and project costs are often based on staff qualifications. \"Each department wanted a single, integrated and complete ERP system to improve business-process efficiency and enable faster decision-making. WHPacific adopted the corporate ERP system, Deltek Costpoint, which works effectively for managing large, long-term government projects. But the solution did not work as well for the shorter-term, mid-size contracts WHPacific manages for private and public sector clients. When Deltek announced a major upgrade to Costpoint, WHPacific took the opportunity to survey the market for a new, more comprehensive ERP solution that might better suit its needs.

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