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Winn-Dixie operates more than 500 stores across Florida, Alabama, Louisiana, Georgia and Mississippi in the USA. With IT playing such a critical role in the retail experience, many of Winn-Dixie's core business processes are subject to stringent Service Level Agreements (SLAs). To ensure its systems can meet the service level agreements demanded by the business, Winn-Dixie has deployed Workload Automation and Dynamic and Virtual Systems Management solutions from CA. These solutions provide Winn-Dixie with a centralized and real-time view of thousands of IT jobs and have helped to speed up the resolution of mainframe issues by 100 percent.
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