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Document turnaround times for physiotherapy patients could take up to three weeks to be completed with Walkden Gateway's old system for managing dictations. Physiotherapists were not located centrally, meaning that regular runs to collect tapes and return completed documents were needed. It was decided that now was the time to investigate digital dictation solutions, otherwise they would simply be unable to comply with the new regulations. After researching various non-specialist providers in the marketplace, Victoria contacted WinScribe partner ABM. A long time independent provider of dictation solutions, ABM were happy to recommend WinScribe's new Software-as-a-Service product; OnDemand. An affordable subscription based version of WinScribe's award-winning digital dictation and workflow management system.
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