Mobility

Wireless Communication Drives Business for the O'Brien Automotive Team

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Executive Summary

The O'Brien Automotive Team is an automotive industry leader in the sales, service, and leasing of twelve different automotive brands of cars, trucks, vans and SUVs. On the 40-acre Urbana property, which includes four single-story buildings, one two-story building, large outdoor display fields and requires golf cart to traverse, connecting with the right O'Brien staff member on the first attempt was often a challenge. That's why O'Brien Automotive Team implemented Polycom's KIRK Wireless Telephone solution. The addition of Polycom KIRK wireless telephones has provided existing customers with an improved service experience, and potential customers with a more peaceful shopping environment.

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