Wireless Company: Business Process Optimization And Outsourcing

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Executive Summary

The client is a wireless player in the consumer technology industry. Professionals from Accenture's Electronics & High-Tech, Management Consulting, Systems Integration and Outsourcing groups teamed with the client to help shape and lead the transformation effort. Throughout the project Accenture brought Customer Relationship Management (CRM), Talent & Organization Performance, Oracle and Solution Architecture experienced professionals from more than a dozen countries, and led program management, business modeling, process redesign, systems integration and change management efforts.

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