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This case study talks about the upgrade of operating system from Windows XP to Windows 7 taken up by Hanjin Shipping that is a general distribution company with a global network. The use of upgraded technology has led to the increase of productivity and efficiency in the company. Using the latest Windows 7 has supported and increased the organization's trust with its customers and has also enhanced employee productivity. This paper discusses how upgrading the operating system has developed the company's relationship with its customers in decision making. The upgraded Windows 7 discussed in this paper has given company prospects for mobile computing. Various benefits and features of using Windows 7 have been mentioned and discussed in this case study. It provides employees with faster speed and easy multitasking. This paper states that Windows 7 is quicker than other operating systems and can even perform well when other papers and applications are open. It allows easy switching between tasks with easy-to-use intuitive user interface. Hanjin Shipping operates a business network around the world and decided to install the latest version of operating system worldwide. This updated technology has given many advantages to the organization such as the increase of work productivity by three times. The success of Windows 7 increased employee morale, efficiency, and trustworthiness with its customers.
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