Work Smart Guides Deliver Key Software and Services Productivity Scenarios

Date Added: Oct 2009
Format: WORD

Work Smart Guides provide users with simple, easy-to-use content that guides them through scenario-based tasks. The goal is to reduce training costs, get users up and running quickly with newly deployed software, and encourage users to adopt new features in new technologies. This paper discusses the approach that Microsoft IT (MSIT) uses to create the Work Smart Guides.